INTERNATIONAL ORDERS AND TRACKING
SHIPPING WITHIN EUROPE
| COUNTRY | TRANSPORT COMPANY | DURATION (approx.) |
| Belgium | PostNL | 1 - 2 working days |
| Germany, Luxembourg, France, Poland, Austria | DPD | 2 - 3 working days |
| Estonia, Hungary, Bulgaria, Ireland, Italy, Spain, Portugal, Romania, Sweden, Finland, Latvia, Lithuania, Estonia, Greece, Slovenia, Czech Republic, Slovakia | DPD | 3 - 6 working days |
| Switzerland, Norway, Iceland, Cyprus, United Kingdom | PostNL | 3 - 6 working days |
SHIPPING TO THE UNITED STATES AND CANADA
Our store is located in the Netherlands. When you order from a country that is not part of the European Union, you will generally pay import duties and taxes. This depends on the country you live in and we have no influence on these costs. It is your responsibility to pay these costs.
To countries outside the European Union we ship with our national postal service: PostNL. Important: PostNL delivers to the border of your country and then your national postal company takes over. Therefore, it is best to track your order on Universal Parcel Tracking - Global Package Tracking (parcelsapp.com) and later on the website of your national postal company.
| COUNTRY | TRANSPORT COMPANY | DURATION (approx.) |
| United States, Canada | PostNL | 5 - 20 business days. The duration varies much and depends on the State, Customs and local postal service in your country |
TRACKING INFORMATION
- DPD: DPD Tracking: (International) Courier Parcel Track and Trace - DPD
- PostNL: PostNL Track&Trace OR Universal Parcel Tracking - Global Package Tracking
You are responsible for tracking your package and monitoring messages from the shipping company.
If your package is returned to us because you are late to pick it up, please contact us. Only when we have received your package can we resend it or refund your order (excluding shipping costs). We will also charge shipping costs again for resending.